Cyber Incident Response Services

What type of incidents does your Incident Response service cover?

Our Incident Response service covers a broad range of security incidents, including malware infections, ransomware attacks, data breaches, insider threats and network intrusions. Where an incident falls out of our realm of expertise, we have local and global partners available to support the recovery and remediation efforts following and incident occurrence, ensuring we contain and mitigate the impact effectively with speed.

How does Reliance Cyber ensure a swift response to cyber incidents?

Reliance Cyber ensures a swift response to cyber incidents by employing a dedicated cybersecurity team, a robust incident response plan and 24/7 monitoring. During onboarding, we integrate our monitoring tools with your security systems to enable immediate, remote access in case of an incident. Using advanced threat detection and streamlined communication, we can rapidly assess, mobilise resources and implement effective containment and mitigation measures to reduce the impact of any threat.

What steps are involved in responding to a cyber incident?

Responding to a cyber incident involves several critical steps.

• Preparation: Ensure security protocols and tooling are built in a way that best protects the organisation in the face of a breach. This includes the testing of security practices.
• Monitoring, detection and analysis: 24×7 threat monitoring, detection and analysis of the threat. This can be either through the customers internal team or Reliance Cyber incident response team using round-the-clock threat intelligence monitoring.
• Containment: Our first step is to contain the threat by isolating it from the wider network, ensuring it cannot affect anymore of the organisation.
• Eradication: This careful procedure involves removing the cause of the incident and any associated threats without impacting systems, tools or data within proximity of the incident.
• Recovery: Here we focus on the restoration of systems and/services to normal operation while addressing any remaining vulnerabilities.
• Post-incident review: Our incident responders document every stage of the incident investigation, enabling them to report in detail to your organisation to support the further enhancement of your internal security, whilst also supporting any legal or insurance related claims. The review provides a detailed report that analyse the incident, refines response strategies and updates policies to improve future readiness.

How do assessments help in preventing future cyber incidents?

Assessments play a crucial role in preventing future cyber incidents by identifying potential vulnerabilities and weaknesses in your organisation’s security posture. Regular assessments allow you to proactively address these issues, implement necessary security enhancements, and strengthen your incident response capabilities. This ongoing cycle of improvement significantly reduces the likelihood of future incidents and bolsters your organisation’s overall cybersecurity resilience.

Can Reliance Cyber’s incident response services be customised for different businesses?

Yes, Reliance Cyber’s incident response services can be fully customised to meet the unique needs and requirements of your business. This customisation includes tailoring the incident response plan, assessment processes and response strategies to align with your organisation’s specific size, industry, regulatory obligations and risk profile.

What are the potential consequences of not having an incident response plan?

Without an incident response plan, your organisation could face severe consequences. Delayed responses to incidents can result in increased data loss, significant financial impacts and considerable reputational damage. Additionally, failure to protect sensitive data can lead to regulatory penalties and legal repercussions. Operational disruptions are also more likely, as the lack of a plan can prolong recovery time, leading to extended downtime and loss of productivity. Furthermore, the absence of a proactive incident response strategy can erode customer trust, potentially damaging long-term business relationships.

How can businesses get started with Reliance Cyber’s incident response and assessment services?

Getting started with Reliance Cyber’s incident response and assessment services is straightforward. Simply contact Reliance Cyber through our website or by phone. A consultation will be scheduled to assess your organisation’s specific needs, discuss the available services and develop a customised incident response and assessment plan that aligns with your cyber security goals and requirements.